About Freshworks
Freshworks Inc. provides innovative customer engagement software for SMBs to Enterprise companies in every industry and line of business, making it easy for teams to acquire, close, and win customers for life.
The Freshworks cloud-based suite of products is designed to work together tightly and seamlessly, helping teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.
Built to deliver moments of “WOW!”
Quick Time to Value
Freshworks products are easy to configure and simply get the job done.
Fast and Flexible
You don’t need an army of developers to maintain the Freshworks platform.
Modern Look
Intuitive design so you could learn and start using Freshworks products quickly.
Scales with You
Freshworks powers 3 million conversations/day in 30+ languages across 150 countries.
Extend and Customize
500+ integrations and open APIs. Configurable and customizable to match your unique requirements.
Security you can trust
Hosted on AWS. Local data hosting for US, EU, ANZ, IND. ISO, SOC II, GDPR, HIPAA complianceOver 150,000 of customers around the world trust Freshworks
Get to know a suite of Freshworks products
Freshworks customer engagement platform includes 12 products, all empowered by our AI engine “Freddy”
Freshdesk
An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.
Freshchat
Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users.
Freshcaller
A cloud PBX system to provide a seamless communication channel to customers.
Freshservice
Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.
Freshteam
A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.
Freshrelease
Agile project management software to plan, track, test, and ship great software in a single place.
Freshconnect
A contextual collaboration software to seamlessly collaborate with other teams with complete context.
Freshworks CRM
A CRM solution and sales system to enable sales teams with AI-based lead scoring, phone, email, activity capture, and more.
Freshmarketer
All-in-one conversion optimization suite to achieve better automation, faster conversions, and more sales.
Refresh your customer and employee engagement
Book a call with our expert to learn what Freshworks can do for you
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